Refund & Return Policy
Thank you for shopping with us! If you’re not 100% satisfied with your purchase, we’re here to help.
Return & Refund Eligibility
You received the wrong order or missing items.
The food was spoiled, contaminated, or not safe to consume.
Your order was not delivered, and payment was processed.
The order was canceled by us due to unavailability or unforeseen issues.
Report issues within 1 hour of delivery or pickup by contacting our support team.
Non-Refundable Cases
You changed your mind after placing the order.
You provided the wrong delivery address or contact number.
You didn’t answer calls or doorbells during delivery attempts.
Refund Process
Contact us via phone or email within 1 hour of receiving your order.
Share your Order ID, issue description, and any relevant photos.
Our team will review your case and respond within 24 hours.
Refund Timings
Approved refunds will be processed via the original payment method within 5–7 business days.
In case of Cash on Delivery, we’ll offer a coupon or credit for future orders.
Need Help?
vivanay76@gmail.com
+91-9211762310